Terms and conditions of use.

Last updated August 2024.

These terms and conditions apply to LVFD Limited, a company registered in England and Wales with company number 12609484 at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom ("Fashion Antidote", "we", "us", or "our"). You can contact us via email at hello@fashionantidote.com. In these terms and conditions, "you" refers to the individual, company, or legal entity using our Website or our Subscription (as defined below).

These terms and conditions outline the terms under which you may use our website fashionantidote.com ("Website") or subscribe to our Subscription service. Please read them carefully, as they affect your legal rights. If you disagree with these terms and conditions, do not use our Website or subscribe to our service.

We may update these terms and conditions periodically and will notify you by posting the revised terms on our Website. These changes will be effective immediately upon posting. Your continued use of our Website and Subscription signifies your acceptance of the updated terms and conditions. Under certain circumstances, we may also notify you of changes via pop-up or push notifications within our Website or by email.

SUBSCRIPTION

Fashion Antidote offers various services described on our Website. "Subscription" refers to the membership or access you sign up for, regardless of the name we use on our Website. This section applies to the Subscription you register for. Please read it carefully and contact us if you have any questions.

The terms and conditions regarding your Subscription form a binding contract between you and us until your Subscription ends.

  1. Registration

You must provide accurate and complete details during registration and update us immediately if these details change to ensure effective communication.

  1. Subscription Fees

    2.1. The Subscription Fees, duration, and payment frequency will be confirmed when you sign up for the Subscription ("Subscription Pricing Plan").

    2.2. Subscription Fees will be charged on a recurring basis until you or we cancel the Subscription (as explained below). Your payment method will be charged according to your Subscription Pricing Plan and the initially agreed term.

    2.3. Your Subscription will automatically renew under the same Subscription Pricing Plan. To stop automatic renewal and payment of Subscription Fees, you must cancel your Subscription before it renews. Refunds are not available for any Subscription Fees paid, including partial-month periods.

    2.4. When subscribing to a Subscription with a minimum term, you commit to the full term. Early termination will require payment of the remaining balance in full. The Subscription will automatically renew monthly or annually, depending on your chosen plan, unless cancelled.

DATABASE

Fashion Antidote offers a range of services summarized on our Website. "Retail Database," "Contact list," or "Databases" refer to paid access to the database you purchase. This section applies to the Database. Please read it carefully and contact us if you have any questions.

  1. Subscription Content and Intellectual Property Rights

    3.1. By purchasing, you gain access to our contact database. Intellectual property rights and copyrights for that content remain with us. You can use the content as learning tools but cannot duplicate, assign, sell, sub-license, modify, or provide copies to third parties for any purpose. Our copyrights are retained and reserved, and nothing in these terms transfers intellectual property rights to you or any third party.

    3.3. This clause 3 remains effective for two years after database purchase. You will be bound by these intellectual property and copyright restrictions even after your purchase.

  2. Privacy of Subscription Accounts

    4.1. You must have your own login for the Subscription. Login details must not be shared, and the Subscription must not be used by agencies.

    4.2. If we discover that you have shared your Subscription login, we reserve the right to cancel your Subscription immediately without liability.

  3. Refunds

Our Subscription and Databases are provided to business customers. Therefore, usual consumer rights do not apply, and all sales are final. Once you sign up for a Subscription, you cannot change your mind or receive a refund for any payments made.

  1. Subscription Changes and Cancellation

    6.1. You can cancel your Subscription anytime by following these steps:

    a) Log in to your Fashion Antidote dashboard b) Go to your 'Profile' (top right corner) c) Select ‘Billing’ and click ‘Cancel your subscription’ (at the bottom of the billing section)

    Note that cancellation does not affect your obligation to pay the Subscription Fees for the remainder of your Subscription term.

    6.2. We may suspend or cancel your Subscription immediately for any reasonable reason or if you breach these terms and conditions. You will not be entitled to a refund of your Subscription Fees.

  2. Community Group

    7.1. As part of your Subscription, you will have access to our private Community group. We expect members to support, encourage, and treat each other kindly.

    7.2. Any inappropriate comments will be removed instantly.

    7.3. We are not responsible for the behavior, actions, or views of other members and cannot ensure the privacy and confidentiality of others. We are not legally responsible for any loss or damage caused by you during your access to the Community group.

    7.4. We may share screenshots of members' success stories in our marketing, redacted to exclude personal information. If you do not wish to be included, please email us at hello@fashionantidote.com.

    7.5. Your access to the Community group is personal to you and your Subscription. Sharing access is not allowed. If you break these standards consistently or share your access, you will be removed from the Community group, and your Subscription may be terminated without a refund.

  3. Press and Retail Contacts

    8.1. Database purchase and your Subscription include access to our “Databases” for journalist and store contacts. Access is personal to you and cannot be shared with third parties.

    8.2. Use the Press and Retail Database appropriately and contact journalists relevant to your industry.

    8.3. If we receive reports of inappropriate behavior or third-party access, we may withdraw your Database access or terminate your Subscription immediately without refund.

  4. Subscription Disclaimers and Limitation of Liability

    9.1. We do not guarantee uninterrupted or error-free access to your Subscription.

    9.2. We do not guarantee success from using our Subscription or Database. Results depend on various factors beyond our control.

    9.3. Success stories are for inspiration only and do not guarantee similar results for you.

    9.4. Our liability is limited to the Subscription Fees paid in the 12 months preceding a claim.

    9.5. We are not liable for indirect, consequential, or special loss related to these terms.

    9.6. These terms do not exclude or limit our liability for death or personal injury caused by negligence.

    9.7. We are not liable for failures due to events outside our control.

    9.8. We strive to keep Subscription content up to date but do not guarantee its accuracy.

WEBSITE TERMS OF USE

This section outlines the terms for using our Website.

  1. Changes to These Terms or Website

10.1. We may amend these terms periodically. Check these terms regularly to ensure you understand the current terms.

10.2. We may update our Website to reflect changes in products, user needs, and business priorities.

  1. Suspending or Withdrawing Our Website

11.1. Our Website is free to use.

11.2. We do not guarantee constant availability or uninterrupted access. We may suspend or withdraw the Website for business reasons with reasonable notice.

11.3. Ensure all users accessing our Website through your connection are aware of these terms and comply with them.

  1. Privacy of Accounts

12.1. When you register, you must create a password and keep it confidential.

12.2. If misuse or a security breach is suspected, we may require you to change your password or suspend your account.

  1. Intellectual Property Rights

13.1. We own or license all intellectual property rights on our Website. These works are protected globally by copyright laws. All rights are reserved.

13.2. You must not modify any content you print or download from our Website.

13.3. Our status as authors of the content must be acknowledged unless the content is user-generated.

13.4. You cannot use content from our Website for commercial purposes without permission.

13.5. If you breach these terms, your right to use our Website will cease, and you must return or destroy any copies of the content.

  1. No Text or Data Mining, or Web Scraping

14.1. You must not conduct any automated activity to access or republish our Website content.

14.2. This clause expressly reserves our rights, including under Article 4(3) of the Digital Copyright Directive (EU 2019/790).

14.3. This clause does not apply where we cannot exclude text or data mining or web scraping by law.

  1. Reliance

15.1. Content on our Website is for general information only. Seek professional advice before taking action based on Website content.

15.2. We strive to update information but do not guarantee its accuracy.

16. Third-Party Links

16.1. Our Website may contain links to third-party websites for your information. These links do not imply our endorsement. We have no control over third-party content

17. Computer Misuse

17.1. We do not guarantee our Website is free from bugs or viruses.

17.2. You are responsible for configuring your technology to access our Website and should use virus protection software.

17.3. Do not misuse our Website by introducing malicious software or attempting unauthorized access.

17.4. We will report any criminal behavior to authorities and cooperate with them by disclosing your identity.

18. Rules for Linking to Our Website

18.1. You can link to our homepage if done fairly and legally, without damaging our reputation or implying endorsement without permission. 18.2. We may withdraw linking permission without notice.

19. Prohibited Uses

You may use our Website only for lawful purposes. Do not use our Website in ways that violate laws, harm others, or infringe on others' rights. Specifically, do not:

19.1. Conduct activities that breach laws or regulations.

19.2. Use the Website for unlawful or fraudulent purposes.

19.3. Promote unlawful or fraudulent activities.

19.4. Transmit harmful content like viruses, spyware, or malware.

19.5. Harm minors or violate their rights.

19.6. Transmit unsolicited advertising or promotional material.

19.7. Harm our reputation or goodwill.

19.8. Collect data from our Website systematically.

19.9. Access or interact with our Website using automated methods without permission.

20. Breach of These Terms

If you breach these terms, we may:

20.1. Suspend or terminate your access to our Website.

20.2. Take legal action.

20.3. Report your activities to authorities.

21. Applicable Law

These terms are governed by English law. The courts of England and Wales have exclusive jurisdiction over disputes arising from these terms.

Contact Information

For any questions about these terms and conditions, please contact us at hello@fashionantidote.com.

By using our Website or subscribing to our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.